Editors Picks

7 strategies for retaining staff long-term
How do you ensure you retain workshop staff long-term? We asked industry specialist and Capricorn Chair Mark Cooper for his ideas.

Are you acting on unconscious bias?
Do you make all your customers feel welcome, or do you only think you do? Could you be doing or saying things that are turning your customers off, without even knowing it? Could unconscious bias be costing your business and impacting your bottom line?

Protecting your Business from Cyber Crime
Cyber crimes in Australia and New Zealand cost over $1 billion annually
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Manage payments online with myCAP
Managing your Trade Account payments just got even easier!

电动汽车的服务需求是什么?
Servicing will never be the same again. The transition to electric vehicles is set to fundamentally change the business model of many workshops in the automotive aftermarket.

Meet Chelsea Bowers, the 2023 Capricorn Rising Stars Overall Winner!
A BIG congratulations on her outstanding achievement. Chelsea’s dedication and passion in the automotive industry shine through!
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