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News and information for all things automotive

7 strategies for retaining staff long-term
How do you ensure you retain workshop staff long-term? We asked industry specialist and Capricorn Chair Mark Cooper for his ideas.

Are you acting on unconscious bias?
Do you make all your customers feel welcome, or do you only think you do? Could you be doing or saying things that are turning your customers off, without even knowing it? Could unconscious bias be costing your business and impacting your bottom line?

Protecting your Business from Cyber Crime
Cyber crimes in Australia and New Zealand cost over $1 billion annually